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ADOHTA Online CPD - How to Avoid Complaints - the 3 Cs: Communication, Consent and Clinical Records

  • 28 Nov 2024
  • 7:00 PM - 8:00 PM
  • Online via Teams

Registration

  • Please ensure your membership is current/active/renewed when registering as an ADOHTA member.

Registration is closed


Join us online for this informative webinar presented by Dental Protection Ltd (DPL) Dentolegal Consultant & GDP Dr Colm Harney.

When Dental Protection analyses the root cause of most complaints there is usually a breakdown or deficiency in some or all of the 3 Cs - communication, consent and/or clinical records. The aim of this presentation is to give some practical insights that you can take to practice the next day to help avoid consumer and regulatory complaints.

  • Members and non-members welcome. 
  • 1 hour non-scientific CPD

Learning Objectives

  • Understand the importance of effective communication, what consent is (and is not) and key considerations for clinical records.


About Dentolegal Consultant and GDP Dr Colm Harney BABDentSc 

Dr Colm Harney graduated from Trinity College Dublin and has worked as a GDP in the private and public sectors in Ireland and Australia. Colm has also worked as a tutor and clinical supervisor in the UWA Dental School. He has completed postgraduate studies in dispute resolution and worked in healthcare dispute resolution as an accredited mediator. In addition to his role as a dentolegal consultant, Colm continues to work part-time in the same practice in Perth he has been in since 2007.

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